Search Deals on

Cloudland Vacation Packages

Room was clean, breakfast was good, if in the area will stay again.

The Lodge is driveway is on a very dangerous curve of a highway where cars are speeding by downhill. Entering the parking for the suites was dangerous especially during daytime hours. I received several messages from the property managers, changing the room assignment which was confusing. And with that came several different messages on how to access the room via the security panel; one correct one is all that's needed. The management company for this property was unorganized, unprofessional and not responsive as well, even though their multiple electronic messages states to contact them for help as they are a 'full service' company. Even when I called during their operating hours, I was sent to voicemail, no one called me about my concern but they sent an email message instead. I requested them to call me since I was on vacation and not checking my emails but they ignored my request. I was able to cope with the 'Lookout for your life driveway" situation but would not go back due to the property managers handling this property.

The room was clean, spacious, and very comfortable. Lobby was very nice. Hotel was in the middle of construction. So there were patches of missing carpet in the hallways. The pool looked nice but was dangerous due to railings being loose. This hotel will be excellent if construction is finished properly.

Very clean and well maintained! I had a small issue with my door key not working the 2nd night of my stay but the staff at the front desk was very nice and had me all set very fast. Definitely would stay here again 😊

We woke up to bugs in our room. All over our drinks and in our clothes

Very clean and nice property. Will stay again if in the area.

PET-FRIENDLT