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Cloudland Vacation Packages

The rooms were excellent. The staff was great. The breakfast was yummy.

I’ve been wanting to visit the dual hotel since I discovered it back in 2019. I finally got my opportunity a few weeks ago when my daughter and I decided to go away for a quick girls weekend vacation. We have the opportunity to stay in the convex room, which was a king suite. The room was clean had so much charm and a beautiful balcony overlooking the charming downtown area. The staff was so friendly and accommodating and Mark the general manager was kind enough to give me a history lesson on the hotel. We have definitely marked it as a place. We can’t wait to return to highly highly highly recommend!

So I thought this hotel was newer and from the pictures, thought it looked decent for the price. Reviews raved about the breakfast. We get there and its built in 2015. I can see the breakfast area is small. Told breakfast runs to 9am which for a weekend is early. There is 1 slow elevator. Get to the room and smaller than I thought. Furniture was older. Bathroom was ok. There is a picture frame that was filthy. Tub was ok and fairly clean. Worst was the toilet. Remember grandma's bathroom with a cushioned toilet seat? The vinyl ones that are always ripping and scratching your butt cheeks? They had those. It was newer but still. Not hygienic. Asked front desk if they had another but she wasnt aware.our bathroom was empty of the hand soap bottle and lotion.. i did the text comment and they never responded although they said to text for issues. Also, the shower head was off center and so you have to stand close to the wall. Unfortunately the shampoo and stuff was were you stand next to the wall and i kept hitting them. The ac didn't cool as well as the beds were farther from the ac. The room was close to the end of the hall close to the main street. So you could hear the road noise. A bunch of Japanese ricers were at the gas station raving and later some older motorcycles were at the gas station and you could hear it. We've stayed in 3 La Quintas in Chattanooga and while it was the best, that's not saying much.

This was our first and probably last stay at this hotel. The rooms were suites and had little “kitchens” with some glassware and dishes, which was nice. But for the price, we were really disappointed. We were given a king room like we booked when we arrived, but after getting inside we found the last guest’s leftover food in the refrigerator and pieces of macaroni in the sink and dishes were still in the dishwasher. They switched our room and were given a double queen. That was ok, but in this room we found the floor by the dishwasher all wet when I slipped. We figured out later it had to be something else, because the floor became sticky even after we wiped it up and the carpet next to the counter was all wet, too. The bed was very comfortable and the water pressure was good, but we just didn’t feel like the cleanliness was up to the rating the hotel had. Lots of hotels in the area to choose from, we will try somewhere else next time.