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Place was definitely NOT a 3-star hotel! I usually stay at 3 star hotels and they have all been better than this. If it were graded a 2 star, I would be ok with it, more or less. Room was clean and looks like it was recently remodeled, but very sparse, but overall ok. Issues were that the room smelled like stale urine especially when the a/c was turned on, bed was hard, and no iron in room. I have never been in a hotel without.

Very nice hotel. Stairs to the second floor are steep

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

Convenient place to stay. Thank you.

All staff were friendly & helpful. While booking reservation I had requested adjoining rooms. Our flight arrival was early AM so I inquired if early check-in was possible & the additional charge. A wonderful benefit provided is the hotel securely storing your luggage until check in. We were able to go exploring without dragging our luggage with us. Front desk staff always very friendly & helpful. We were happily able to check in a bit earlier than 1500 thanks to desk staff!! Breakfast was great! I love that it’s available especially with growing boys. Impressive how well organized & quickly they dealt with such a large groups of people. Loved the seating by the fire. Unfortunately I wish the seating could be arranged differently. Many times 1 person would take up the entire couch- making it difficult for families. Rooms were very clean & well stocked. Proximity to Fisherman’s Wharf a plus. I would highly recommend & would stay there again!