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Palace Hotel

4.0 star property
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Photo gallery for Palace Hotel

Garden
Free continental breakfast
Double or Twin Room, Lake View | Lake view
Interior
Double or Twin Room, Lake View | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Room service
  • Pet friendly
$430
includes taxes & fees
Aug 28 - Aug 29

Explore the area

View in a map
Lungo Lario Trieste, 16, Como, CO, 22100
  • Piazza Cavour
    ‪3 min walk‬
  • Como Cathedral
    ‪5 min walk‬
  • Como-Brunate Funicular
    ‪5 min walk‬
  • Milan (MXP-Malpensa Intl.)
    ‪42 min drive‬

Room options

View all photos for Classic Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

8.0 out of 10
Very good
(28 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double or Twin Room

8.2 out of 10
Very good
(23 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Lake View

Double or Twin Room, Lake View | Premium bedding, down comforters, minibar, in-room safe

Double or Twin Room, Lake View

9.2 out of 10
Wonderful
(28 reviews)
  • 205 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Palace Hotel

4-star hotel in Como City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a conference center, and self parking.
Palace Hotel offers 94 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Como hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. This Como hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Palace Hotel is a smoke-free property.

Guests are offered a complimentary continental breakfast. An additional breakfast (subject to charges) is served daily.
Antica Darsena - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Garden Bar Ceccato - Overlooking the garden, this bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 24 per day)
  • Limited onsite parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Darsena
  • Garden Bar Ceccato

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 200 per vehicle (maximum occupancy 6)
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number IT013075A1LS6ELB5Y, 013075-ALB-00020

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palace Como
Palace Hotel Como
Palace Hotel Como
Palace Hotel Hotel
Palace Hotel Hotel Como

Palace Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjay, Richmond

Stayed 4 nights in May 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & beautiful hotel. They were quick with check in and gave us a nice upgrade. So lovely to on the lakes edge.
Stayed 1 night in May 2025

10/10 Excellent

John, North Andover

Liked: Cleanliness, amenities, property conditions & facilities
Property has excellent location near ferry docks and ComoLago train station. Lots of great shops and restaurants nearby. Rooms are nicely appointed and very comfortable and staff was friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Staff was excellent. Lovely rooms and hotel.
Stayed 1 night in May 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 2 nights in May 2025

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely 3 night stay in May 2025. The room and service were very good. We paid extra for a balcony view over the lake, which was great except for the fact that part of the lake enters the hotel property and acts as a litter and debris trap for the whole lake. The hotel staff let this fill with rubbish and did not clean it. Spoilt the view and our impression of the hotel and its staff.
Stayed 3 nights in May 2025

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better place to stay in Como! The Palace Hotel is convenient to everything.
Stayed 6 nights in May 2025

10/10 Excellent

Gary, St Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly across the street from Lake Como. Great views Helpful staff easy access to all areas of Como
Stayed 3 nights in May 2025

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay on Lake Como

Perfect destination for a stay in Como. Staff friendly and helpful, rooms very comfortable and spotlessly clean, breakfast included and copious.
Stayed 1 night in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and stunning views onto the lake.
Stayed 3 nights in Apr 2025

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true delight

From the minute we arrived we were made to feel welcome and comfortable. The staff are friendly, knowledgeable and helpful. The rooms are spotless and super comfortable with fantastic views. The breakfast is copious and delicious. The restaurant very very good. The position on the lakefront has is perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Stayed 2 nights in Apr 2025

10/10 Excellent

Seran

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and hotel was lovely perfect location! But we wasn’t told when we checked in that there was a daily charge for parking! When checking out we received a bill for 25 euros a day for using there carpark!! In all my years of traveling and the numerous hotels I have stayed in I have never been charged for using there carpark!! Absolutely disappointed in this! This service should be free to all guests staying at this hotel and clearly explained when booking to get there is a charge!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brody

Traveled with family
Liked: Amenities
10/10. Highly recommend the Palace Hotel. Conveniently close to everything. The breakfast was our favorite part. Professional and friendly staff. We have nothing bad to say!
Stayed 6 nights in Apr 2025

8/10 Good

Sean

Stayed 3 nights in Apr 2025

10/10 Excellent

Byron

Stayed 3 nights in Apr 2025

8/10 Good

Aaron

Traveled with family

Two nights

The hotel is nice, the rooms are very small, shower was very small. I had to stand sideways in it, very difficult to move at all in it. Our room was warm/hot. We turned the temp setting to 19.5c which should be 67 and in the morning it was still warm/hot. Location is great, staff was great, breakfast was great.
Stayed 2 nights in Apr 2025

2/10 Terrible

Joseph

Traveled with group
Disliked: Cleanliness, staff & service, amenities
They overcharged me by almost $1000 USD AVOID IT LIKE THE PLAGUE THIS PLACE WAS HACKED THE HOTEL PROPERTY WAS NICE MY EXPEDIA CHARGE WAS 2010 EUROS OR 2258 USD FOR 5 NITES I HAD TO LEAVE AFTER 4NITES FOR PERSONAL REASON. NOT ONLY DID THEY CHARGE FOR NITE I WAS THERE (EXPECTED ) BUT AND THEN WAS CHARGED FOR Pending charges: $2,838.57 PALACE HOTEL $371.66 ?????? PALACE HOTEL $2,356.82 ????
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria, Branford

Liked: Cleanliness, staff & service, amenities
Wonderful place to stay and in walking distance to dining and the train stations
Stayed 4 nights in Apr 2025

10/10 Excellent

Manoj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Cumo trip

Great location. Views from the room are fabulous.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alessandro the concierge was amazing, so helpful and efficient as was Rod the porter. All restaurant,breakfast and bar staff professional friendly amd made my birthday perfect
Stayed 7 nights in Mar 2025

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at The Palace Hotel. Rooms were outstanding - breakfast was simply delicious. We hope to come back and stay with you again.
Stayed 2 nights in Mar 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent, rooms were very nice. Location is perfect.
Stayed 1 night in Mar 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025