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Palace Hotel

4.0 star property

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Photo gallery for Palace Hotel

Double or Twin Room, Lake View | Lake view
Double or Twin Room, Lake View | Room amenity
Interior
Breakfast, lunch, dinner served; local cuisine, alfresco dining
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$261
includes taxes & fees
Feb 2 - Feb 3

Explore the area

View in a map
Lungo Lario Trieste, 16, Como, CO, 22100
  • Place, Piazza Cavour
    ‪3 min walk‬
  • Place, Como Cathedral
    ‪5 min walk‬
  • Place, Como-Brunate Funicular
    ‪5 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪43 min drive‬

Room options

View all photos for Classic Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

8.0 out of 10
Very good
(30 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double or Twin Room

8.4 out of 10
Very good
(25 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Lake View

Double or Twin Room, Lake View | Premium bedding, down comforters, minibar, in-room safe

Double or Twin Room, Lake View

9.2 out of 10
Wonderful
(32 reviews)
  • Lake view
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Palace Hotel

4-star hotel in Como City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a conference center, and self parking.
Palace Hotel offers 94 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Como hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. This Como hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Palace Hotel is a smoke-free property.

Guests are offered a complimentary continental breakfast. An additional breakfast (subject to charges) is served daily.
Antica Darsena - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Garden Bar Ceccato - Overlooking the garden, this bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 25 per day)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Darsena
  • Garden Bar Ceccato

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 200 per vehicle (maximum occupancy 6)
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number IT013075A1LS6ELB5Y, 013075-ALB-00020

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palace Como
Palace Hotel Como
Palace Hotel Como
Palace Hotel Hotel
Palace Hotel Hotel Como

Palace Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kent, Maple

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, excellent service, wonderful breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Jodi

Liked: Cleanliness
Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is well maintained and clean. The staff is very attentive to guests' needs and comfort.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely grand hotel. You immediately felt like you were in a palace from another era. Elegant and very special. We thoroughly enjoyed our stay and hope to return soon.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, amenities
Clean room but no air conditioning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lielani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love multiple options for breakfast … clean, centrally located
Stayed 2 nights in Oct 2025

10/10 Excellent

RHIDIAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Depends on what you want it’s different for all just choose what you like
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

stephen

Traveled with partner
We had a lake view room which was comfortable, if small and ‘tired’. Although this may well have been a palace at one point, the hotel is now long past its prime. Breakfast was fine. Would not recommend nor would I stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing. Front seat very helpful. Shower was great and bed was comfortable
Stayed 6 nights in Sep 2025

8/10 Good

Flora

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No time to use the gym
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing..nothing was a trouble..beautiful am ience restaurants and breakfat room were beautiful..2 time we have stayed here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff! A young lady at the desk patched my knee up when I fell and she was so nice and wonderful! Thank you! Love the hotel
Stayed 2 nights in Sep 2025

6/10 Okay

Katherine

Room was chilly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Very comfortable bed
Stayed 2 nights in Sep 2025

10/10 Excellent

NOLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice gym and room
Stayed 2 nights in Jul 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service
The facility needs a ramp for guests with rolling luggage.
Stayed 3 nights in Sep 2025

6/10 Okay

Megan

Great location The Hotel was very tired for the price
Stayed 1 night in Sep 2025

6/10 Okay

June

Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2025

6/10 Okay

christy

Liked: Staff & service
The rooms were not very nice and had carpet- which is gross. The bathrooms were so small. The lobby is undesirable. The lobby furniture is old and dirty. The outside of the hotel is beautiful- deceiving of the inside. The location is perfect.
Stayed 1 night in Sep 2025

4/10 Poor

Melody, St. Petersburg

Traveled with partner
I booked the Palace Hotel in Como based on the photos and description, but it was a major disappointment. The hotel felt far less grand than advertised. At check-in, there was no valet or bellman to assist with luggage, and the reception area looked sterile and unwelcoming. The elevator to our floor had a strong odor, like damp, decades-old carpet, which set a poor tone right away. The layout of the hotel was confusing, with inadequate signage to guide guests to the rooms or elevators. Although our room had been recently renovated, it was extremely basic and lacked the charm or amenities one would expect at this price point. The only positives were the spacious grounds and the convenient location across from the lake and within walking distance to the main square. However, overall, this was one of the least favorable hotel stays we’ve had in all our travels—and certainly not worth the $600+ per night rate.
Stayed 1 night in Sep 2025

10/10 Excellent

Merle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel and the location is excellent. The staff and service are great. We had a very delicious dinner at the restaurant and breakfast buffet was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my room. I loved this location. I have absolutely no complaints except for two small things that would not preclude me from staying here again. 1. Being a VIP member I received a one time 20% discount for food at this properties restaurant. Unfortunately, when I checked in, I was not told that it was only specific to one of their restaurants. I was not feeling a very big meal so I went to their smaller little restaurant garden bar, and when I went to pay, I was told that it did not count there. It wasn’t the biggest deal, but it would’ve been nice to be aware of that upon check-in. If I would’ve known, I would’ve forced myself to go to the other restaurant and maybe just not order a lot of food. 2. I had the most amazing view. I loved it so much. It did look toward the little bar/garden restaurant and they played some awesome music but sometimes while getting ready for bed it was a little bit on the loud side. The bonus was, though that it did not last all night Overall, I would give this property a 10 out of 10.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025