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Having stayed in many hotels in the past this is the worst experience I have had. The reception staff were most unhelpful in fact very rude, made to feel as if we were inconveniencing him

The apartment was just as advertised, however the property could do with a little more TLC here and there. The TV did not work, the balcony had significant weed issues and wasn't swept, plus a drain which exits onto the balcony had left a build up of soil/debris. The door onto the balcony on the left did not lock either, however as were 4 floors up, this was not a concern. These were relatively minor issues and can be fixed quickly. Overally a very good stay and hugely convenient for Broad Street & Brindley Place.

Staff were ace

Parking is very convenient and close to the village centre. Staff are friendly and helpful. The room is very small and not what was advertised. It had a skylight but no windows. Towel warmer didn’t work. Breakfast hours were advertised for 9-10:30. When we arrived at 10 they told us breakfast was closed, but when I pointed out their own hours listed on the card, they did make us breakfast.