Search Deals on

Danbury Vacation Packages

Hills and stairs to drag bags and luggage up. Tough and far parking. Delapitated stairs at Putnam building.

Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected.

After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is that there was a plumbing problem and they would get us to another property from the original property manager and Expedia NOT doing a thing to help 4 of us stranded with no place to stay, we got to the other property. The new property was fine, but the most upsatting thing was dealing with Expedia trying to get a place for us to stay. Expedia tried saying they would cancel the accommodations and get us a Hotel but we would have to pay for the hotel and then wait for any credits or refund on our original booking. HIGHLY unacceptable by Expedia customer service. I am a GOLD member and spend quite a few thousand dollars a year for both business and pleasure and they did NOTHING to make me feel they were taking care of us. We basically lost a day of full work which cost my business over $1500 in non productive work.

The house was very clean and the areas was quiet too. We had a nice spot to park the car. The staff was calling and checking on me if I didn’t have any issues with the check in. They were available all the time. The only thing we will need next time if possible is the washer and dryer and extra towels because we were 5 and only got 3 towels. But overall we enjoyed the stays.

Highly recommend. Clean and awesome staff!!

Unbeknownst the has been closed indefinitely for a while now. This was not made apparent on the Expedia website when booking. Gym was very very small. Always packed. Whole family got sick from the A/C in the 2 rooms we booked. Filter in the A/Cs definitely need to be replaced ASAP. Our NY trip was cut short because everyone got sick. Although the breakfast was good, they changed it up everyday. We stayed for 6 days with a family of 7. Overall for our 1st ever hotel stay with Hilton this was not what we were expecting. A complaint was made regarding smell of the carpets in the room. A manager apologized and gave us 10,000 Hilton points. The staff were very accommodating always responsive when we needed extra towels or linen. Would definitely book again would just do some more research prior to booking. Location of the hotel was only half an hr from NYC. Prime location.