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"한국인 여행자가 잘 오지 않는 온천호텔로 시설이 최고. 호텔 앞 산책로 족욕장이 뜨거워서 발을 넣기 어려운 정도라 좋았음 ^^"

"The outdoor onsen pool for kids to play is very good. However, we feel disappointed with the food. We had dinner at 6:30 (the last time slot offered by the hotel), at 6:50 some food already running out and no refill. I have visited Japan for many times and never seen this happens before. Something ..."

"1つの施設で5種類の泉質の温泉（温度調整目的での若干の加水はあるようですが、基本かけ流し）が1か所の大浴場で楽しめるというのは非常に魅力的です。チェックイン直後、夜、翌朝の3回楽しみました。 お部屋はロビーからは最も近いけど浴場からは一番遠い南館でしたが、お部屋は非常にきれいで清潔で満足です。 朝食のみ館内でいただきましたが、地元の食材を利用したメニューも多く、こちらも満足です。 再訪したい場所です。"

"Overall is fine, buffet quality is not the best, but still ok."

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"Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area."

"Great location. Room very clean and comfortable. Amazing hot spring."

"Service and Facilities were great!"

"Clean room, excellent Japanese sauna, very tasty breakfast"

"Had a lot of large bus tourist groups that were quite loud and overbearing in the hallways and lobby area. Some staff spoke limited English and couldn't understand our requests. Excellent area around the hotel, very walkable."

"Excellent service, friendly and professional staff, room with scenic view"

"An amazing experience in a traditional Japanese inn! The room was expansive and spacious, and definitely try the onsen, even if it seems intimidating to try as a foreigner. I experienced it in the winter after hiking snow trails, so it really soothes the body! The surrounding resort is beautiful ..."