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Unfortunately this is the first time I feel the need to write a review on a hotel. Let me say that the property is beautiful and the location is excellent. However, the hotel probably gave us the worst room in the hotel. There was loud banging for a few hours above us "late" at night. The room didn't have enough outlets to plug in our electronics. The closet, if you can call it that, didn't have enough space for our clothing. The cleaning staff barely made our beds. We know better than buying from the room's bar but they took our full bottles of water one night forcing us to buy they $15+ bottle of water. The switch to turn on the bathroom light, also turned the light in the bedroom that was constantly blinking. When we checked out, I complained to the person at the front desk about the excessive charge of a bottle of water and other, and her response was something along the lines of "well that's how it is". She could have at least comp us on the water just as a customer service tactic. Clearly this hotel is not interested in repeat customers. I would never stay in this hotel again.

I would highly recommend, the service I received was impeccable and just a wonderful experience! I was a bit hesitant regarding the location but once I got there, it turned out to be perfect. The concierge staff was such a pleasure to work with especially ‘Jerry’, who provided recommendations and information. This was such a blessing to us. I would stay here again in a heart beat. It’s a must stay!

Unfortunately the name of the property was not Yoo by Wynwood. It is P. H. Yoo Panama & Arts Tower. This detail that was incorrect cost us time, money and stress at the beginning of our trip. We weren't able to get in touch with anyone at the property or at expedia and we ended up having to cross reference google photos to figure out the correct name and address of the location. This took us about an hour to do in a Country that we had never been to. We are very displeased with Expedia about this. We still have not been contacted by anyone.

The bed was fine, but the closet and the floor were quite dirty. There was also an unpleasant smell in my room.