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Late on room service. Forgot items requested, making room service even later. Tv was not plugged in correctly and wasted my time. If i pay this much for a room for 2 nights I really expect these simple things to work the first time and me not have to waste my time trying to figure out why the tv isnt working. Idk i think some of the staff is a little confused or lazy im not sure. Beautiful hotel and beautiful room with a great view. Also the wings from room service could be SOO muchh better. Thanks for taking all my money tho!

My stay at the St. Clair Hotel was overall a good experience. The room was clean, cozy, and exactly as described. Everything was well maintained, and the hotel was in a convenient location. There were just a couple of things that could be improved. The room did not include bottled water, and it wasn’t clear whether water was available for purchase or if guests needed to request it. It would be helpful if the hotel clarified this for future guests. Also, I also ask about a crib for my 4-month-old baby, and I was told that cribs were not available. Since we were traveling with both a 2-year-old and a 4-month-old, this made sleeping arrangements difficult. My husband and I had to sleep separately, each with one child, which wasn’t the safest or most comfortable situation. Offering cribs, or at least making their availability clearer before booking, would be a great improvement for families traveling with infants. Overall, we enjoyed our stay and appreciated the cleanliness and comfort of the room

Everything was great.

The Whitehall is an affordable, clean, quiet hotel a block off the busy Magnificent Mile of Michigan Avenue. The combination of rate and location is hard to beat.