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Downton Vacation Packages

The room was beautiful. Bed really comfortable. Staff really friendly. Food excellent.

Really good location, great rooms and lovely staff. Would recommend.

Lucknam is simply the best hotel that I have stayed in, in the UK

Lovely stay

I booked this place whilst travelling for a work. Marked as ‘luxury’ by hotels.com but it was anything but! Upon arrival I was greeted by a rude and unbothered staff member - gave 0 information, didn’t talk to us about breakfast or even show us where our room was (which was in the courtyard) & then proceeded to tell me I needed to pay for the room again, despite already paying via hotels.com - she said to take it up with them. The room was okay - bed was nice but for the price of a country hotel I expected better bedding etc. There were stickers and notes on several things saying ‘do not take home with you’ which again didn’t say ‘luxury’ to me haha. The room was a little tired with paint chips and marks but added to the character a little. Dinner was tasty - we had the vegan pasta and the menu had some great vegan options for us which is rare when travelling. We were given a voucher for 2 free drinks which were house wine, beer, prosecco or a soft drink. We used it during dinner to find out that peach iced tea isn’t classed in their soft drinks which was a bit frustrating. Post-dinner we had a margarita and espresso martini. The espresso martini was one of the worst I’ve ever had! Later I realised that they had mentioned turning off their coffee machine to us mid way through dinner & instead of explaining this when we ordered an espresso martini - they just made it without the espresso!! Breakfast was tasty :) Overall, disappointing stay and wouldn’t return

Great view from a big window, clean and modern. Bed was amazing - really big with crisp fresh cotton sheets. Aircon worked perfectly in the 30 degree heat - couldn’t ask for more. Would definitely stay again.

The building and grounds are superb and the staff were very helpful. There is no air conditioning in the rooms so.its rather sticky with the current weather. The wifi is sketchy at best. A fridge is not standard in every room. The charging point in the bathroom only works when you turn the light on so I couldn't charge my toothbrush without the light being on all night