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HOTEL STAFF DOWNPLAYS YOUR SECURITY AND DOES NOT GO ABOVE AND BEYOND WHEN SERIOUS INCIDENTS OCCUR. Our first night started horribly and pretty much ruined our stay. A person was trying to break into our room at 2am. Called front desk said she will call non-emergency hotline so cops drive by the area. I waited the entire night, yelled at the would be criminal who stayed a few in the dark as I stared at them. I did not see any cop lights. We were up all night because we were scared for our safety. No updates whatsover until I asked the next day. They said hotel cameras caught the entire things but no arrests?!? Staff also said an alarm gets tripped as soon as the emergency ladder gets pulled down. So if the alarm worked, why the slow to no response? I had to yell and scream at the persin and punched the windows which stopped what they were planning on doing. They offered to switch rooms but declined since we were already settled. Not much concessions offered aside from removing the damned historic daily fees and a $49 ribeye steak for my wife who celebrated her birthday at their awful Mahogany grille. Hotel came up short and issue was handled horribly. I do not recommend. Also, NEVER LEAVE YOUR WINDOWS OPEN! Mine were locked but did not deter the crazies that must be Durango Colorado people. We never slept the entire stay. I hated this trip and wished we went somewhere else.

Staff was very friendly, quick to check us in. The room were very clean and hospitable. The blackout curtains were amazing. Thank you!

Everything was clean, comfortable and in working condition. The front desk staff was always smiling and asking if we needed anything. Will return in the future.

Was a nice place, lots of character, room was clean. No real amenities aside from small expensive bar, which I suppose is to be expected in tourist town. However, the swamp coolers apparently not for cooling, as basically fan setting option only so we had to put fans in window to blow cooler night air in to try and cool room a bit. Also not personally a fan of the no tv concept, but that aside would recommend and would probably stay again. Think would be quite charming in winter.

We stayed in room 206. You could put a can by the ac unit, and it would roll all the way across the room to the door. Other than thinking I had vertigo, it was an awesome experience.

Road trip through Colorado and stopped in Durango for two nights. Hilton was in a prime downtown location. Beautiful hotel, restaurants on premises, parking, indoor pool and the rooms were clean , beds were comfortable and appreciated the noon checkout. Definitely would stay here again .

It’s a great location. Walking distance to everything you need. The property was clean, parking was on site and everyone was very friendly. The room we had was great. Plenty of space and very nice.