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The property is in a great location, it's very clean and spacious. There's pool towels, snack machines and even coffee and tea provided in the office lobby. There's a shuttle that you can call to take you down to the siesta key beach strip that makes going to and from the area in high traffic times a breeze. It's really a great place. My low rating is due to the horrible mattress. I understand wear but this was one that should have been thrown away years ago. I couldn't sleep on it and just my 4 hour attempt hurt my back and neck so bad that I moved to the couch. I checked out a day early to sleep on a friends air mattress and slept wonderfully that night. The front desk attendant said that's on their list to replace...but it should be done immediately.

Very clean, excellent customer service and staff

The room was a little noisy from the air conditioner and outside noise. The shower was way to high.

Best part of Legoland was the hotel. Breakfast was excellent. Staff were super helpful. Loved the convenience to the park and the ability to use the pool in the middle of a hot day.

All was good except ice machine was broken. Clean rooms nice pool easy beach access The wagon with chairs and umbrella for the beach was a nice touch. Quiet area.

The people at the Captive Resort were so warm and friendly. We arrived early, and they suggested we grab lunch and come back after to see if the room had been cleaned. We were able to check in a bit early, and the room looked and smelled clean. We had a parking spot very close to our room, which made it easy to unload our bags. We never had any trouble finding a parking space near our room on the property. There is a small kitchen area, but we only used the stovetop once and the microwave a few times. However, the kitchen had all the basics for quick and easy meals - nothing too complicated. The beds were quite comfortable, and the showers were easy to use. The walk to the beach is quite short, and yes, the Siesta Key beach is one of the most beautiful beaches in the USA. We also used the pool. It is not a super big pool, but it can fit several families at once. Overall, we will likely book again if we visit Siesta Key in the future.

We had a wonderful stay. Our unit was beachfront and right next to the pool as well. We had fun going from the beach to the pool and could easily run back to the room when we needed to. The unit was clean, spacious, and well cared for. Virginia was attentive and helpful. We would definitely return!