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Eaton Center Vacation Packages

I've stayed at the Nautical Mile many times! The rooms are perfect for a get-away! The pool is always ready to cool off in and the people, both working at the Nautical Mile and guests are very friendly.

It was a nice little condo for our 3 night stay. The only complaint is that it's a hotel facility inside a very large resort complex, and it was hard to find the right place to check in. They need to give clearer instructions on where to enter and how to find the front desk.

I wanted to resolve this before posting a review but management never replied. I emailed the Inn (7) times since 8/23 and called (4) times. Each time, they said someone would get in touch; they didn't. There were several significant issues with Room 9 where I stayed. ~ Upon opening the door, I was hit with a strong musty smell. I had to leave the bathroom window open and the AC running continuously. Unfortunately, that left the room fairly humid ~ The only two chairs in the room both badly stained and looked gross, as if someone had urinated in the chairs ~ Two hooks, and an exposed nail at eye level remained in the places where paintings were removed, which added to the unkempt appearance of the room. The exposed nail is also dangerous ~ There are several mold spots on the shower ceiling ~ There is mold or mildew in the shower grout ~ The fan in the bathroom rattles loudly ~ The sink dripped constantly ~ The door to my room sticks and is difficult to open ~ The back door to the main house is also very difficult to open ~ There was a chunk of flesh in the shower I asked to switch rooms but none were available. Staff were nice but management didn't care.

Excellent, well-situated hotel. Front desk personnel were helpful and courteous. Sean and Simone were so kind in finding us the perfect room to suit our needs. Olivia at the bar in the evening was professional; we enjoyed our conversations with her. Great coffee-nook with perfect additions for a continental breakfast. Thanks to all who helped make our stay so enjoyable.