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Edgewater Vacation Packages

Security to the hotel rooms was lacking ,anyone could enter from the parking garage and ride the elevator to any floor in the hotel, the hotel key confirmation disk in the elevator was out of service. Slots were very very tight, like ridiculous tight, My room was a little down on its heels, a foul odor was emanating out of the sink, More hookers were running around in the casino than I’ve ever seen before. I’ve stayed at this hotel before, they could do better.

I didn't like that the office was closed, or that the kiosk did not accept my ID. It kept it a long time, then when it spit it out, it kept recirculating back to the beginning. The route to the front loby was confusing, and some staff were also confused. However, the front lobby was accomodating, very friendly & it felt like home. When I returned having misunderstood the directions, one representative walked me to the elevator. It was very much appreciated after a long hard day.

Great room, checking in was difficult as there wasn’t an attendant.

Getting to the hotel was super easy on the train from the airport. Literally one block away. The room was very clean and super cool. Bed was comfortable and bathroom had everything we needed. Staff was friendly and the coffee was great. Nice vibe overall but we stayed over a weekend and there was a planned rave party on the rooftop from about 3 to 9:30pm. To say that it was just loud and obnoxious doesn’t even come close to how annoying this was for two older peeps who hit the sack around 9:00. Our room was thumping and the sound was bouncing off everything in every direction. It did finally end around 9:45 so they are somewhat cognizant of their guests . We just didn’t understand why they allow these types of parties up there when it affects every single guest at their hotel. Next morning there was melange of vomit out front… just saying… not necessary.

Staff were extremely helpful.

We stayed here because of the on-site spa and we hadn’t stayed here before. The room was ok. The bed was very firm and uncomfortable. The spa was amazing. The on site restaurant that served breakfast was extremely slow. The ship tavern overcooked a lobster roll. The deal breaker was that there was a wedding reception there and due to the design of the hotel, the loud music from the reception echoed thru the atrium and the entire hotel until the music finished after 11 pm.

The room was nice but the bathroom had mold growing in the corners and they wouldn't do anything about it because there were no more rooms available. Didn't offer up any kind of compensation or anything...