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Elizabethtown Vacation Packages

Dirty

Clean room, staff was friendly, breakfast great, parking great.

Unfortunately, our stay was very disappointing. By the time we arrived, the front desk was closed, so we had to check in using a lockbox. When we entered the room, it was obvious that it had not been properly cleaned. There was a dirty, used washcloth left in the bathroom, and one of the beds had not even been made. When I brought these issues to the attention of the front desk, it seemed as though this was not the first time something like this had happened. Even more disappointing, no solution or compensation was offered to address the situation. Cleanliness is a basic expectation when staying at a hotel, and the lack of concern or effort to resolve the problem made the experience even worse. I would not recommend staying here based on my experience.

Hotel is new and clean. Parking lot is in very safe area. Service was good. Tv and beds were great. Hotel was nice and quiet. Service was great, however some mornings the coffee machine was empty. Overall, stay was good.