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The room wasn't ready when we arrived at 3:30 though the booking said ready by 3. It didn't take too long but was a bit annoying. The room itself was lovely though it was a bit strange to not have a bin and I would have liked more coffee etc. We got a wake up call at 5am which we didn't ask for. When we checked out I brought this up and we were told it was a mistake and the person apologised but I would have preferred if they apologised without me prompting and maybe offered us some kind of compensation. I have issues sleeping so it was really quite disruptive. I did wonder if it was because we were clearly not well off and the place is quite posh. I don't have an issue with someone making a mistake but seems weird not to apologise.

Staff were very friendly, room was nice and clean only problem was room was abit small, but for what we needed it for it was adequate we would stay here again, hotel is close to quite alot of popular attractions easy to get to aswell.

Great location, near lots of food and the train station. Very comfortable apartment Hotel. Very clean. No complaints. Amenities were fantastic.