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Epsom Vacation Packages

I never did see the outside pool! Where was it? Everything was wonderful.The room as exceptionally clean, the staff at the reception desk we friendly and helpful. Had dinner one night and one breakfast. Both were good. We are planning on visiting again this year. Waiting to get announcement of 50% discount. Because we are physically limited, we need to have a room with a parking space.I realize that you are limited for space, but parking across the road would be a problem for me. I would not be able to cross quickly and there are a lot of cars driving quickly. You have a wonderful establishment and we hope to stay again!!!

This was a very clean and well-looked after property, and the staff went out of their way to check everything was in order.

We were there for 5 days. It was impeccable. The location, service, ambiance everything was perfect! All small attentions that makes you feel comfortable. We took the water taxi from (and to) the airport directly to the hotel fastest way to get there. Easy to walk around and along the waterfront. Breakfast was excellent

The owner has just taken possession so going forward it should get better. Pool was not open and disgusting. Our friend had a cockroach on his toothbrush.

Terrible experience. Family of five with three youngsters. Despite being loyal to the MO brand for years, this Boston property is by far one of the worst we have stayed at. To start, there were blood stains on the room carpet. Two rooms on the same floor were confirmed by staff when the booking was made, yet they were not available at check-in. Room service trays sat outside of rooms for hours without being collected. The bathroom was outdated, and the air conditioning was noisy. Overall, the property looked more like a Holiday Inn than a Mandarin Oriental. We will never come back.

The staff is very helpful and courteous! Loved the complimentary water at check-in, checkout, and also in the fitness room. The fitness room is exceptional. Free weights, weight machines, Pelotons, quality treadmills, etc.

Super friendly and welcoming staff. They were so kind and helpful. The room was perfect. It was clean, had a great shower and the bed was comfortable. Best of all it is walking distance to everything you need (restaurants, bars, the metro, etc). I would gladly stay here again. Note: the roof deck is currently closed as it’s undergoing renovations

I can't express how much I appreciate the hosts very fine people Indeed, the property is just awesome! The view gorgeous clearly they went out of their way to think of everything highly recommended. Tim Lawler