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Eureka Vacation Packages

Staff was helpful and courteous

Room was very clean.

Upon entering Room 424, we were immediately met with an overwhelming odor consistent with mildew, mold, and animal waste. The smell was so pervasive that even breathing through our mouths, we could still taste it in the air. After nearly 12 hours on the road, we fully intended to shower, grab dinner, and get some sleep. Instead, we spent our time determining whether the room was even suitable to occupy. During our inspection, in addition to the pervasive smell, we found multiple maintenance and cleanliness issues, including damaged flooring, heavily worn and stained cabinetry and countertops, evidence of water damage under the sink, burn marks, damaged trim, and an air freshener on max that appeared to be *attempting* to mask the odor rather than address it. The room was simply not reasonably habitable. We returned to the front desk, explained that the room smelled of mildew, mold, and animal waste, and informed them that we would NOT be staying. We then paid for a room at another hotel because there was NO WAY we could have slept there!!!

Mediocre all around. Fair price and a fair room in a fair location. The only thing missing from the equation was a nearby fair.

Very nice staff and very clean rooms.

Better quality soap, shampoo etc. Everything else was fine.

This property was absolutely disgusting. When we went into our room the smell was awful, the toilets were not clean, the floors had not been mopped or vacuumed. There was hair in the bathtub and the sink, showing it had not been cleaned since the last time someone was in there. We then asked if we could change rooms hoping it would be better and sadly it was not. We did stay the first time but had no choice at that point. The breakfast the next morning was the worst I have ever seen, the biscuits were hard as a rock (not exaggerating) the eggs were brown, the waffles were even gross. Needless to say we ate somewhere else. We were supposed to spend the night another night and we just couldn't do it because we felt disgusting. The manager refused to give us a refund. We would never recommend anyone to stay here as the owners just did not care what there hotel looked like. Very, very disappointed and appalled at the entire place.