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Everything about the hotel was terrible rooms are small with no storage. And the room including the entire hotel had a horrible scent. No windows and no fresh air in the building. Im surprised how they are operating. we were avoiding going into the room as much as possible. The manager and staff were not helpful at all they charge you on everything even if you want them to hold luggages. Do not stay in this place. The place was dirty and not sanitary. Next time i would stay anywhere but here very disappointed!!!!

Great hotel in a great location in Westminster with easy access to the tube and local attractions Watch out though, the Expedia directions link takes you through to the Rui Plaza Victoria! Nice hotel though

Everything was above our expectations.

All good, it’s a place I regularly stay. Just don’t opt for a courtyard room as they smell damp or over perfumed to disguise the damp

Really well appointed. Clean and has everything I needed.

Perfect. No complaints. Friendly and helpful staff.