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Fassfern Vacation Packages

Such a lovely hotel with very pleasant, friendly staff and a lovely relaxed atmosphere. I hope to come back for a longer stay in the near future. The breakfast was delicious! Thank you.

Very comfortable and great view of Royal Dornoch.

Amazing place, very very nice

We stayed in lodge 1, it is in serious need of some tlc and updating. The carpets, sofas should have been upgraded years ago, alongside the kitchen. Just a tired looking lodge now which is disappointing given the fantastic location. The pool is fab, and the Italian restaurant was lovely!

A very enjoyable & relaxing stay. Could have been more vegetarian dining options. Extra cost of £35 per dog per night is very steep!!

Was a great stay, had to book last minute and they were wonderful.

I paid £205.00 for a room with a view. We got the view however the hotel was quite disgusting. Upon arrival you see a scruffy mobile home on concrete blocks and on the other side of the hotel it looks like a self build shed in a very bad state of disrepair. The hotel is so run down with repairs needed and filth everywhere. Our bathroom had a large jacuzzi bath but none of us would get in it and the jacuzzi did not work. The toilet was dreadful and the toilet controls bodged. We had dinner in the restaurant with a lovely view. However on the window sill was two large dead meat flies right in front of us. I covered them with a napkin. This seemed to be the theme throughout the hotel. On a positive my vegetable lasagne was very nice, along with the mussels. The food was served nice and hot and the wine was chilled.

The reason I have given poor ratings is mainly because of the bathroom shower. It was set at a high temparature and the dial/knob was not working so we literally had to take a shower in scalding water. We complained on the day we checked in and a manager came to look but he was least bothered. He tried turning the knob once or twice and then said this is how it's going to be. We did complain about this at check out next morning but the staff were not bothered, just said sorry.