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The property was outdated but fine. The room seemed clean. There was not rest during our stay here. You can hear everything going on outside and every door that opens and closes. There I security guard on the floor that keeps walking around and his radio is so loud, someone is constantly talking on the other side that we could not sleep multiple nights. It is in the great location but I would recommend paying little extra for some good sleep at night.

We had a great stay at Level. I think it’s a really good option for a longer trip, especially if you want more of an apartment-style setup and a convenient location. The staff was amazing from start to finish and truly made the stay stand out. Everyone was kind, helpful, and welcoming, and the service alone would make me come back. The location is also very convenient and worked well for getting around Chicago, especially if you don’t mind doing a bit of walking. For our family, I think it felt a little more geared toward professionals or longer stays than a traditional family hotel, but overall we had a very positive experience. If you’re staying in Chicago for more than a couple of nights and want something comfortable and convenient, I would definitely recommend it.

Excellent spot, in the perfect location. Parking at the property is pretty expensive, but there are cheaper parking garages close by.

All good

We came to the property for my wife’s 40th birthday celebration. From the moment we walked in through the doors, we felt pampered. Everyone on staff was friendly, high energy, and always willing to help. The housekeeping staff was top notch as they went above and beyond with expectation on not only keeping things clean, but organizing our clutter, leaving thoughtful birthday treats, and making us feel comfortable. I now do not want to travel without staying at a 4 seasons property. They made our experience 10 times better!

The hotel was on the pier and

Wonderful amenities, clean and great location. The only thing I did not care for was checking myself in. Front staff welcome you but you have to complete your own check in. After a long day if travel the last thing a person wants to do is complete forms. Lowers the Luxury feel of the property when the front desk does not do what an average Holiday Inn does.

This hotel was in a great location for easy access to the Illinois Medical District. Ample parking (for a fee) and convenient food court steps away from the hotel. Hotel is new, clean, and well-maintained. I found all staff courteous and helpful. Thank you for a comfortable stay!