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The room was clean. The breakfast had a lot of option. They have real boiled egg. They should add some sausage or bacon next time. But everything with our stay was great!!!

We had a work-related reservation, which can sometimes be challenging with multiple guests and different arrival times, but the office staff were incredibly welcoming and helpful and made the entire process so easy.

Great hotel and a wonderful stay overall. The property is beautiful, the service was excellent, and the restaurants were fantastic. Everything made for a very enjoyable experience. Would definitely stay here again!

Very disappointing for a five star in Vail. Biggest thing which was shocking is that they do not come and make up the room and restock coffee, etc. every day. Only for three day stays or longer. Can’t remember the last time I stayed at a hotel of any rating that didn’t do that. Let alone a five star. Stayed at the Sonnonalp three days later and it was a completely different experience. Stayed in an executive king with Mountain View. Lots of square footage but completely wasted. Just a giant rectangle with lots of open floor space and no character. Front desk and concierge were helpful. Lady who is tending by was very rude and obviously having a bad day. I doubt I will be back. Especially not on my own dime. There are several other options that are better.