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There were a lot of renovations going on so the appearance was only 4 rather than 5 star. We stay over from Wednesday night into Thursday so half of the dining choices were closed since they are only open on Friday - Sunday. Lighting in the bathroom should have been brighter. The non-window room with a king size bed and large couch was clean and orderly. For a bed intended to sleep a couple, it should have included 4 pillows instead of the 3 provided. We didn’t bother to call the front desk for a 4th pillow. One of us just slept with one pillow. We can state that the staff throughout the facility were friendly and helpful. So they deserve our thanks.

This was the perfect place for my group and our needs. Enough beds with options; a dark, quiet room in the basement, a shared room with a two full beds, the top floor king size suite, even a pull out sofa! All useful accommodations for a party of 5 or more. To top it off, the roof top hot tub with a city skyline view was incredible! It was a great location too, in walking distance to our venue in South Philly. Everything worked out perfectly, and I'm grateful that this option was available. Thank you!

Room service dining needs to be 24/7. Wine needs to be an option in the room bar.

The place is a shell of what it once was. They did not give me the room I ordered. The front desk staff was never trained properly. very disappointed. Will most likely not return