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Glenville Vacation Packages

Although the hotel staff was friendly and apologetic, the overall experience fell well below reasonable expectations. Upon our arrival, we discovered that the hotel elevator was not working. We were traveling with two elderly family members who had considerable difficulty climbing the stairs. This created an unnecessary hardship and significantly affected their comfort and ability to access their room. More concerning, during the night, I noticed a strong smell of marijuana in our room. Upon opening the nightstand, I discovered a bag containing marijuana along with dirty clothing that had apparently been left behind by a previous guest. Finding these items in a hotel room was extremely disturbing and raised serious concerns about the property's housekeeping standards and the safety of its guests. Had a child been traveling with us, the presence of marijuana within easy reach could have posed a serious safety risk. I immediately brought the situation to the staff's attention. Although the staff apologized, the response was inadequate. After I requested that the room be cleaned, the staff removed the dirty clothing and marijuana but did not thoroughly clean the room. This did not adequately address my concerns about the condition of the room . I appreciate that the staff members were courteous; however, friendliness alone does not resolve the significant issues we experienced. The nonfunctioning elevator, the difficulty imposed on our

It absolutely pains me to leave a negative review, but I hope this helps other travelers. We chose this hotel because we needed a place to stay while we were doing an overnight ghost hunt at the asylum. We got in late on Friday night and our plan was to sleep in on Saturday so we would be ready for Saturday night. Sleeping in wasn’t happening here. At 8 am, staff were loudly cleaning in the hallways. I did poke my head out and ask that they be a little quieter and explained that we had a late night. He said he would but seemed to ramp up the sound. I should add that the doors and walls are thin so you hear everything-road noise, other travelers, etc. Everything about the hotel is old. We were expecting an older building because of the name, but the beds are shaky and not built for two adults, so if you are traveling with more than one person you’re going to need 2 rooms. The shower sounded like a jet engine taking off and the spigot in the bathtub was hanging on by several layers of caulk. There was also dried urine under our toilet. This hotel was affordable, so it has that going for it, but next time we will choose another option.