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Gordonsville Vacation Packages

Good parking

There was not a bartender. However; the front desk was very helpful.

Honestly a middle of the road experience and hat is due to the amount of ownership turnover...i believe that 4 owners within 6 years, which explains why the hotel feels somewhat half baked with no true identity. Lobby is beautiful and grand but falls flat with guest engagement. No hotel phones in room and was missing a TV control (apparently they get stolen on a regular basis by guests). Water pressure in shower is pretty weak and no regular maid service/turn down service without request. Parking is offsite and not the greatest but somewhat expected with tight intown location. Overall, for the price per night, it felt a tad lacking. All of these can be easy fixes with consistent ownership who can follow through on hotel identity.

Rooms were nice. Doormen/valets were extremely helpful and friendly. However, the front desk staff were essentially worthless in helping with problems and were unapologetic and nonchalant that they couldn’t help on just basic things. They seemed bored with their job to a person. As a regular Bonvoy member one of the worst experiences with front desk staff I have experienced especially at an Omni.