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Heated Pool was not heated, staff was not helpful or knowledglable to really answer any questions or give directions. No restaurant services available.....this is unacceptable for a large resort of this caliber. Clean and modern but Expedia needs to be more up front or know whats going on with the resorts the provide access to.

Great hotel and a wonderful stay overall. The property is beautiful, the service was excellent, and the restaurants were fantastic. Everything made for a very enjoyable experience. Would definitely stay here again!

This place was absolutely incredible! The decor was beautiful, and you could tell that so much thought and detail went into everything. Every little touch made the place feel special and unique. We had everything we needed for a comfortable and enjoyable stay. The only inconvenience was the parking, but honestly, that was a small issue compared to how amazing everything else was. Overall, we absolutely loved our stay and would definitely recommend this place!

I really enjoyed my stay here in Ouray. The hot spring pool was definitely one of my favorite parts—it was so relaxing after a long day of exploring and hiking. The staff were also very nice, kind, and welcoming, which made the stay even more pleasant. The room didn’t have a refrigerator, which would have been nice to have, but overall I was still very satisfied with my stay. I would definitely consider staying here again when I visit Ouray!

Excellent location, comfortable setup

We came for the Telluride Film Festival and were, overall, quite pleased. The only minor problem was getting in the front door the first night so we just left it unlocked the entire time. The king bed was very comfortable, bathrooms were nice & clean, and kitchen was perfect. Wasn't sure about using the hot tub or not.