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Grand Rapids Vacation Packages

Carpeting in room felt damp on feet. A dehumidifier might be helpful. The 2nd night our TV lost all local channels and the desk girl said she couldn't do anything about it. Very disappointed.

I really enjoyed staying here. It was a very nicely renovated place made into a nice place to staff. The room was very clean and comfortable. The code to get in worked good. They had a parking space designated for your stay that saves you money with parking.

We stayed 2 nights Thurs and Friday we paid over $500. We came back to hotel on Friday in need of a shower after cutting trees down all day. Our room was not clean and there were no clean towels. We went down to the desk and they said "we don't have any room service". that's a first for us. Also, the bathroom floor was splattered with something when we first arrived. We complained and they acted like they were going to take care of the barhroom, but no one ever came up. Room 228. The carpet was stained. They need to remove all the carpeting and put in linoleum, easier to clean. The breakfast was hot and fresh, but it was very small and I er crowded. Not enough room for people to move around. Also there is no elevator for the second floor. (I thought that was mandatory) Good thing we didn't have any guest that were handicapped. Probably will never stay again.

Very nicely updated, clean and quiet. When I had questions about accessing our room with a code, staff were very helpful and worked with me to ensure the code worked properly. The facility was close to dining areas. We will stay there again if in the area.