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Grassy Butte Vacation Packages

Room door already opened, beds unmade, trash in rooms. Most room doors open showing filthy conditions. The staff was in a very heated argument when I arrived. Do not stay there under any circumstances. I'd sleep in the car before this place.

While the room was clean, the shower head was clogged and didn't work well. We had 3 guests with only 2 towels, so as I searched for another towel, I had to help myself to one in the laundry room because no one was at the desk for a long period of time. The ice machine didn't work, and when the young man did return to the desk, he told me to just go into the pantry and grab some (incredibly unsanitary!). The young lady who checked us in was incredibly friendly and helpful.

I booked a walk in shower because of hip surgery. They did not have a room on the first floor but they were able to find one on the secone floor. I was also expecting a bell boy to help me with my luggage. There was none.

Staff was helpful.. laundry was backed up so no fresh towels were available..

laundry at property, very good breakfast

Can’t complain about anything very clean. The bed was super comfortable. Great breakfast did not really interact with the staff, but everything was excellent.

Well, when you first pull up, there’s a couple of the bottom Hotel windows open with rolls of carpet and garbage hanging out of them as if they were in the middle of doing some remodels but then stopped. Went inside no Hotel staff used the phone at the front desk for them to tell me my key was laying there in a plastic container. Garbage was overflowing outside inside room could have used a good cleaning. Looks as though they may be just changed the sheets, younger teens I believe staying in a room there cause I saw them at night and in the morning knocking on windows in the parking lot I did not see anything set out for breakfast. Except some cold cereal. I reserved a king size bed with confirmation and got two queens and what looked like a piece of a condom was on the floor hanging out from underneath one of the beds.

You really need more staff, but if you only have one, then she's the one to have. Debbie is awesome.