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Greenwood Vacation Packages

The woman at the front desk was amazing. Her name was Tomi. She showed us around and explained everything beautifully. It smelled so nice and the hotel itself was amazing. The room was great, perfect for what we were looking for. Wish we could have stayed a bit longer. But I know for sure, I will definitely stay here again my next trip down to SC

It was a peaceful night. I left my dove liquid soap though 😂

Dirty, nasty, filthy. Bathrooms are disgusting. I got 2 different rooms in 2 different floors and both of them were dirty, they left a Clorox spray bottle in one of the rooms. The smell is in between dusty and humid, if you have respiratory issues your body will let you know right away! Room service and maintenance the worse. We say the same bags of food trash around the elevators from day 1 to day 3. The curtains let all the light in and you can hear everything in your room. Walls were nasty, The towels were all stained, the a/c vents are filthy. The list goes on… Anyways, we all are extremely sick, some got a fever and all after this stay. RUN AWAY FROM THIS PLACE! I wish I would have taken pictures of this mess!

The appliances were not working properly, and when I reported to management, they expected for the customer to figure out what is wrong. For $200 a night and the Hyatt name, I expected better customer service from management and they should inspect the appliances alot more!

Our shower was very difficult to turn on and the water did not get very hot. Also the TV did not work.

The receptionist said she sent my paid-in-full invoice to my email but I never received it.