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Haarlem Vacation Packages

We were in the Luxury Quadruple Room at the top of the building. It was an almost ideal space for two adults and two kids. There are two large areas within the room - the twin beds are at the far end down a few steps which creates a separate space perfect for kids. It would be even better if there was a curtain to separate the spaces once kids go to sleep, to allow adults to keep lights on and move around without disturbing them. However, what significantly detracted from our stay was the significant (1m x 50cm at least) black mould patch on the ceiling in the bathroom around the extraction fan. This was inexcusable in my opinion given the extent of the mould and the low height of the ceiling. If we had been staying for more than one night, and had there been a reception to engage with, we would have raised this during our stay. I did leave feedback on checkout but had no response. The staff at breakfast were friendly, polite and helpful. Breakfast was continental; meat, cheese, pastries, bread, yoghurt. There was a small bowl of berries and chopped banana for each person. More fruit would have been preferable. Had it not been for the black mould, I would recommend the hotel wholeheartedly, but the severe lack of maintenance means I could not.

Great hotel, good location, staff very helpful.

It’s worth staying here to be a little bit away from the city but still be close enough for take a bus in. It’s less than 20 mins by bus and the stop is right next to the hotel. For me air conditioning was fine but my brother said it didn’t work well in his room. You can open the windows though which is a huge plus.

Excellent location. Modern bathroom. Friendly service. Will definitely return.

Clean room, nice staff and number 2 tram stop is right outside the building.

I had a great stay at this hotel. The room was clean, comfortable and spacious . The breakfast was amazing ! A special thank you to the chefs who were polite ,friendly and very helpful. The location was also convenient for visiting local attractions I really enjoyed my stay and would happily recommend this hotel to others . I would definitely stay here again!

Horrible customer service