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Hanalei Vacation Packages

Overall is good.

The kids club is more like a nursery

Beautiful, excellent vacation destination. Staff courteous and kind. Pool was beautiful, all of the restaurants were excellent.

Clean room

For a family of 5 there are few places that offer single room options so we were fortunate to find the Kauai Inn. The room wasn't fancy but it was clean and there were lots of amenities we enjoyed like the fresh fruit and pastries at breakfast each morning (the manager would even come around and offer a flower to the ladies for their hair), 24hr ice, water and coffee, Mon and Wed night live music, free beach towel/snorkel/wakeboard rental, Sat movie night and super friendly and knowledgeable staff. Our only negative was the first night we arrived late via uber from the airport and were not able to walk anywhere to get food, we ordered a pizza and then had it cancelled by Pizza Hut an hour later because they didn't have drivers and couldn't get a doordash driver to deliver it -- no dinner for us that night. So it was a very convenient location once we got a rental car but unsafe to walk the roads at night into town due to lack of visibility and being somewhat isolated. We did walk to the beach and nearby shops just over a mile away during the day. I would highly recommend the Kauai Inn.

After asking the receptionist where the parking was she directed us to a lot that was full. Parking is over 10 minute walk in the rain. The security came out personally on a golf cart and wouldn’t let us park in the only section that had parking left although it was marked for valet the valet had gone home and was closed so instead of letting us use one of the open stalls, they told us to park in a lot that was another far walk away in the rain. No common sense or guest courtesy. Even after explaining to the security that we are checking out early they refused to let us park with over 20 open stalls and valet gone for the night, absolutely no one using the stalls. I will never go there again. No signs for direction to find the lobby and construction everywhere. This is the worst hotel service I’ve ever had.

We had a condo with partial ocean view. Room was exactly what we needed - spacious and clean. Location is great. Kids had fun in the pool. Close to shops and the airport.