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The staff was great! Very kind and helpful. It’s a very good location between Gatlinburg and Pigeon Forge. I did get a non smoking room and upon entry it smelled of old cigarettes. We also had a fruit fly problem on night 2 which was likely coming from the air conditioning. Otherwise the room was spotless. Area is clean and safe.

I really liked the cleanliness of the place. It’s a y clean beautiful place throughout the entire facility. A beautiful rooftop restaurant/bar overlooking the city with delicious food! If this hotel is booked when I come back to Gatlinburg, I will definitely go there just to eat. parking was handy as well. It’s right there beside or underneath the facility. The gift shop has a lot of unique reasonably priced items. Which we purchased several of..

Stayed as a couple for one night in November of 2026. Mainly chose this hotel because of the location. Right on the strip in downtown Gatlinburg is pretty unbeatable. We checked in before sunset and the parking lot was pretty full. Our room was pretty nice. We stayed on the second floor in a room with a jacuzzi. We did use it and it was wonderful. Great stay and would do it again.