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Hernando Vacation Packages

Hotel and amenities were great. Loved the fall decorations. Hotel staff could use a customer service / hospitality refresher.

I liked that it was central to the attractions like universal studios and Disney. Some at the front desk was helpful especially a male forget his name, but very helpful. What I didn’t appreciate was the fact that we couldn’t use the gym because it’s for VIP guests only. So I had 3 rooms booked for my family and my sons wanted to use the gym and was told they could not. When I booked, there was no restrictions about the gym. Hence my takeaway of 2 stars.

We stayed in one of the cottages and it was just perfect. The fully equipped kitchen downstairs with a master suite was perfect for my parents. I appreciated having the laundry upstairs with the other bedrooms. The staff at the main building were so helpful with our packages and printing documents for us. Unfortunately we had a very busy week and could not enjoy the wonderful amenities of the resort. Overall, a great selection and would start again!

The rooms dont quite look like the photos, but they were not the worst rooms ive ever stayed in. Very humid/wet room upon walking in. It was just OK. Alot of broken/aged and dirty areas in the room. Breakfast was decent but very busy before it ends at 9:30.

Super happy with our stay. Parking garage has Tesla chargers, plus! Staff was very friendly. Room and hotel were clean. We did not visit the restaurant/bar. I will be staying again and highly recommend!

We had a great time. Everything was great