Search Deals on

Highlands Vacation Packages

Room was not very clean,dirty diaper left in closet,tub dirty

This people have water that smells like poop. Sewage water is what they use for water. Remnants of trash, sticky nastiness in drawers, air vents falling off ceilings. Random kids belts found? Candy stuck to floor? Trash wasn’t even taken out. Mind you I have kids that found these things as well. Oh and don’t even try and ask for them to refund you for their disgusting rental. They will give you the run around and then IGNORE YOU. Awful establishment and these people NEED TO BE SHUTDOWN.

Place was great didn’t have towels but host provided them in a timely fashion. Problem with this facility is there is no outside access past the lobby the rest of the area requires a magnet key fob system to move from area to next area to access you rental. If you arrive after hours there is no way to get to your rental bc the key fobs are inside the rental behind the locked doors. I arrived after midnight due to work schedule luckily the key fob system was acting up and I found one entry door not locked after walking around the outside of the facility twice. So check in after hours was the only problem.