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Horseshoe Beach Vacation Packages

Most disturbing! Lights don’t work or had no bulbs lampshades were burnt. Smelled of cigarette even though non smoking. Linens were dirty tub disgusting. The toilet seat wasn’t even connected. I walked in and walked out didn’t even stay. My cats litter box is cleaner

The place itself is beautiful. The property has so many amenities which make it so enjoyable such as mini golf, the pool and the gym all of which is clean and new. Our apartment was amazing, super spacious, quiet, clean and overall amazing. The host was super friendly and communicated with us throughout our stay when needed. 10/10 I would love to come back!

We absolutely love the hotel and try to stay here when we are in town.

There were several problems I encountered at the property. Upon arrival I was disappointed in the appearance of the building. After checking in and parking near my second floor room, I discovered there was more elevator. After entering my room I discovered there was only one set of towels in the room for two guests. Upon returning to the lobby to request more towels. I was told none were available at that time. On day two of my stay I requested the sheets on the bed be changed and extra towels. Upon returning to the room several hours later, it still had not been done, but soon after two people came in and did as I requested. On day three I went to the front desk to request pool towels and was told they didn't have any. I then advised the room had not been cleaned and was told, housekeeping only cleans on Tuesday and Friday. I advised there was trash that needed to be removed from the room. Someone eventually came and took the trash. That was the worst stay I've had in my life