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Houston Vacation Packages

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Sewage smell in 1st floor room. Bedsheets wrong size no cover sheet Older rooms

The hotel is attached to another hotel. As a guest of Element you get to use their amenities. The hotel needed a good cleaning. We were upgraded to a suite, which i appreciated. The bathroom was a good size. The pool and hot tub were very nice as was the complimentary breakfast. But the overall feel of the common areas just felt rundown. One elevator did not work, and a couple who had been there a month prior mentioned the same elevator was not working then. Very inconvenient.

Everything went well except for the breakfast part. I believe you can do so much better even if it's just a grab and go. Have better options and cater for everyone's needs. Breakfast wise that is.

The room appeared clean at first glance but it was dingy at baseboards, the platform bed was dusty. I slept in all my clothes. The bathroom had no soap, lotion etc. The area was a bit sketchy. I was Not comfortable. Staff was friendly