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Howard Vacation Packages

Their alarm was going on and on through the night. Kept me up the whole night. Slipped over in the pool area, it was super slippery. Hurt my right hand and right foot. The rooms were great. But having a receptionist that speaks broken English, was frustrating. The manager not being contacted cause it was a Friday and they were away. Really just no love shown for the property. Could be great.

Great value for family fun!

Great place to stay great Staff

Clean, well appointed room. Bed was comfortable. Very nice shower in bathroom. Staff was friendly and helpful.

Bueno

refused to give me the room key even though I had already paid for the room. Cited that I need a 21 year old with me to get a room key.

The front desk staff was incredibly friendly and helpful, as was everyone we encountered in housekeeping. The room was clean, grounds well maintained and beautiful, the breakfast not fancy, but good. I’d definitely stay again.

Pictures on website look amazing. The place was disgusting. Very dirty. I can't explain the filth. We got the executive penthouse. The floor plan, amazing, the cleanliness, FILTH!!! The room comes with 3 beds including the couch bed. Couldn't even use it because it was extremely dirty and stunk. Pulled the cushions off to pull the bed out and there was a layer of crumbs and change, hair clumps. Put the cushions back on and figured out different sleeping arrangements. Windows had fingerprint smears, cobwebs and dead bugs everywhere. Bathrooms smelled of urine and pubic hair everywhere on the floor. We utilized the 2 other beds reluctantly. Floors were not vaccumed. They basically give you fresh towels ( hopefully) And fresh linens(hopefully) and that's about the extent of the cleaning. We will not stay here again. It was nice on the outside, pictures looked great, not so much in reality. I got charged 50.00 without telling me for a"deposit" 8 hours after checking in that's supposed to be returned to me. I still don't understand that whole scenario. Why didn't they charge me that at check in...? Why didn't they inform me at check in? Had to go to the office and the guy was very nice and told me what it was for.Its supposed to be returned back to my card tonight. The room rate was cheap.That's a plus. That's the only positive thing besides the staff was friendly that I have for this place. Definitely feel this place needs a visit from the health department rental department.