Search Deals on

Hubert Vacation Packages

My stay at the Villas at Hatteras Landing was a complete disaster. Our ferry from Cedar Island to Ocracoke was delayed, causing us to miss our check-in deadline of 8 pm. When we finally arrived at the hotel after 8 pm, we discovered that the check-in office was closed and a note on the door instructed us to call the after-hours number. However, this was not the case. When I called the number, no one answered. I navigated through the automated prompts and was on hold for an hour, unable to speak to anyone to check in. Even the emergency prompt went unanswered. This situation was particularly challenging for my 89-year-old mother-in-law, who was traveling with me. We had to hastily find another hotel to stay in due to the inconvenience caused by the hotel’s check-in process. To prevent similar issues in the future, I kindly request that you revise your confirmation email. Please ensure that the statement “Please check in between 8 am and 8 pm or call between these times to make alternate arrangements” is prominently displayed at the very top of the email.

The night we arrived the lock on the condo didn't work so we had to wait for security to let us in. Maintenance came the next day to fix the lock and said all was good. We realized the next day that the door wasn't locking at all. Maintenance came again and tried to fix it. It worked once and again we had to wait outside in 90 degree heat waiting to be let in. In the condo there was only 2 spoons and 1 fork for us to use, we had to go buy silverware. The kitchen floor was not cleaned well. Cigarette/cigar butts on the balcony and in the screened in porch. During actual check in the associates had little personality other than the Manager, she seemed concerned but admitted they do not get much funding to fix issues.

The layout was awesome. You walk in, powder room. Go up a few steps kitchen on left, dining room on right, go through to the living room and sliding door to the deck. Vaulted ceilings with fans. Go up one level to big tub and laundry with bedroom and full bathroom. Go up another level to a double bed with a full bathroom. Double louvered doirs to vaulted dining room.Then up one more level to 2 single beds. Huge space. With drop down bed in living room, could easily sleep 8-10.

The venue was beautiful and the breakfasts were delicious. The Innkeeper was friendly and helpful. A nice way to spend our anniversary.