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Great hotel, services and staff, but there was a puddle of water from the toilet leaking and there was no bedding for the foldout couch. It took two hours to get bedding and for a maintenance person to come fix the leak.

When we first checked in, we checked the room and there was hair all over the room, including the bathroom that was very obvious. I called downstairs and the staff said that they were not able to really help or give me an alternative room they did offered to just come up and sweet, but it felt like it was an inconvenience for them. We were on the second floor with the ice machine and the ice machine behind some of the tubing clearly had black mold in them or black markings. It made me very uncomfortable to want to use them for breakfast. It seemed like they potentially may have invited some of their friends or other staff members that were not working because they were in the breakfast area and a lot of them were saying that they’ve already eaten at home, but we’re still packing food that were for the guests. Parking was also challenging. The immediate parking lot was very small the outside parking lot. There was a lot of homeless people so we had to be very careful.

Everything was perfect!