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Island Pond Vacation Packages

Everything was great !!

We typically do not rate accommodations poorly but were compelled to because the online photos were deceptive. Our room was spacious which was the only observation that correlated with the photos. The minisplit and front door lock worked well. Our low ratings were due to a plethora of other observations: small stains on the wall near the bed, a bathroom door that couldn’t close, worn out chairs, bedside stand with a corner whose laminate was peeling creating a sharp edge, two light fixtures which didn’t work, distinct somewhat offensive odor to the room possibly the cleaning solution, and breakfast options which were minimal compared to our experience elsewhere in a similar settings. We will not return.

We stayed in TH 401 - it was a beautiful suite with a nice living room space and bedroom. The bed was comfortable! I loved the large deck and having our own floor and wonderful views. A few drawbacks were no elevators - made moving in and out challenging. The only option for coffee was walking to the main building instead of having a Keurig or other coffee option in the suite. The shower/sink didn't drain well.

The rooms were clean and spacious. The kitchen was well stocked. The shuttle to Lot 6 was nice. The map was useless for finding things. Too many things were closed on Monday.

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.