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Kiawah Island Vacation Packages

Property was close enough to downtown but out of main (expensive) area but the hotel was also not cheap. Room was sub par, one TV didn’t work, dishwasher didn’t work, we found 2 bugs, mirror and bathtub look about 20 years old. Also not clean- floors felt greasy and shoes slid easy…staff was normal- I was able to get extra towels because no one ever visited our room for replenishing. Breakfast is typical buffet hotel breakfast. Parking was ok and there was a little hard space for my dog since we picked this hotel for my dog to be able to come. But my dog was also attacked the stairwell of this hotel by a pitbull. Way overpriced for an outdated “motel” feel

Formal Complaint Regarding Room Conditions, Lack of Water Pressure, and Mold First off, let me explain exactly what happened during our stay. We arrived at the hotel, checked into our room, and put our belongings away before leaving for my daughter’s softball game. We returned from the softball game around 9:45–10:00 PM. When I went to take a shower, there was absolutely no water pressure. I immediately went down to the front desk and explained the problem. I was told that there were no other rooms available, but that someone from maintenance would come to our room to check it out. Nobody ever came. We were left with the same problem for the entire night. The following morning, we woke up around 7:00 AM, and there was still virtually no water pressure. We couldn’t properly shower or get ready because of the ongoing issue. We left for the softball games and returned to the hotel around 7:00 PM. When my daughter went to take a shower, she looked up toward the ceiling and noticed what appeared to be mold in the shower area. At that point, I immediately went back downstairs and spoke with the front desk again. I explained that we now had a serious issue involving mold in addition to the water-pressure problem that had already been reported the night before. I was told that maintenance was coming to our room, that they were going to address the problem, and that they were going to move us to another room. Once again, nobody came.