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Kingsburgh Vacation Packages

What a fantastic hotel! We were greeted by a lovely gentleman who showed us to reception. We had a nice clean room with a very comfortable bed . We had a lovely evening dinner served by friendly knowledgeable staff . Breakfast also was excellent If we are back in the area we will definitely stay again . Right next to the racecourse too.

We booked this property in April 2026 thinking it was one house made up of one dwelling. We booked one night and after some deliberation we booked a second consecutive night separately believing it would be the same property. Upon arrival at the property we soon realized the house was divided into two separate residences, an east wing and a west wing. At no point did Black Sheep Hotels tell us that the property was made up of two residences and that we had in fact booked one night in each residence. During the morning following our first night we received very direct and bad communications from Black Sheep telling us in no uncertain terms that our behavior was unacceptable because we had not packed up our belongings and vacate the premise. At the time of receiving these communications we were on a train and unable to get to the house. Our belongings were packed up and moved to the residence in the other side of the house. We returned to the house later that day, packed up the car and left, as we were so upset with the way we had been treated It is unusual for us to leave any comments like this on expedia, but we feel strongly about the poor treatment we received from Black Sheep and our goal is to prevent this from happening to any other family in the future. Black Sheep Hotels need to do a better job of making clear that this property is two separate residences and let future visitors know if the have in fact booked both residences consecutively, whether by accident or not

Staff were friendly and gave us a good larger than expected room on arrival which was good. The hotwl is positioned in a very peaceful area. We had a room on the ground floor at the back so there was no road noise but lots of noise late at night when other guests were arriving to their rooms. Walls/floors are thin! The water coming out of the taps and toilet was yellow..not sure why. Bottles of yellow tap water were being served to customers. The menu was not to our taste far too much spicy food. I had to send the corn on the cob back as it was covered in spice. We were then brought a new plain one and were not charged which was good. Can't comment on the cooked breakfast as we only had fruit/continental options.

Breakfast offerings were not very good. Beans, toast and some fruit. The eggs were terrible. Lots of clutter throughout the place including giant televisions and a fridge, as well as lots of boxes and general stuff. Overall it was clean and quiet but could use some upkeep in terms of the food and also tidying up and removing clutter.

The room (and possibly the entire hotel) looked to have been renovated recently? No air conditioning in the room and so it was a bit uncomfortable during the night. We only realised there was an electric fan at the back of the cupboard as we were leaving 🙄. The staff were nice and the parking was plentiful. Well located at the Ayr end of the high street and not too far from the beach. The breakfast was very tasty and they offered a good range. Overall we were very happy with our stay.

Brilliant stay. The staff were so friendly and kind. The surrounding area is beautiful. The use of the gym, spa, putting and pool facilities is great to have. My room was a little small but this was fine for my solo business stay and had all the required amenities and more (minibar, Nespresso machine, good TV, robe). Breakfast was cooked, not a buffet and was tasty! Will definitely be going back when I’m in the area.

We booked this hotel for a concert a bit off a walk from the station but easier for what we were doing later on . The hotel was spotless staff really friendly . Had everything we needed and all the little touches were great . Would definitely book again