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Kosmos Vacation Packages

Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at 11:00 AM and again at 11:30 AM, completely disrupting my rest. On top of that, the 6-digit access code repeatedly malfunctioned when trying to exit the building and parking areas. It’s a great property, but management urgently needs a centralized communication system.

Clean room with space. Close to amenities, free parking and helpful staff.

WeStay staff were so unpleasant that almost a month later I still recoil at the recollection! It ruined the whole stay- we checked out 4 hours into our stay. Never again!

Very clean, very peaceful stay bathroom was excellent

Good safe hotel with excellent staff. Extremely close to the Gallagher conference center and perfect for exhibitors/visitors to the show.