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We arrived in Molokai at 3:00 p.m. Our rental car had a flat tire so they brought us a new one by the time this happened we missed the check-in time at Molokai Shores by 4:00 p.m. she went home and I could not find our room we had no cell phone service so we could not contact her. A local girl ended up helping me out she knew our host. She was a godsend. Verizon had service. We couldn't call or write and send email. She helped us with what was going on I had two room Reserve through hotel.com one for my family of 6. One for my brother family of 4. Both in my name. Hotels.com confirmed I had 2 rooms reserved. She only seen my name twice and assumed it was one room. When in fact it was two. My brothers room was available. So we dropped our luggage in his room. B/c there was no other available. We had dinner plans at my uncle's house 5:30pm. By the time we arrived at my uncle's. Our host had contacted through email. She had a room under construction that it was not in the best of shape. We had no other option it was 8:00 p.m. by this time and we had no other place to stay. So grabbed our stuff from my brother room and move to our new location. My brother and family where just landing on the island. 9pm. His complaint was how hot the room was every night when they arrived home. No A/C. The tub drain was stopped up with black hair. Like someone had taking a shower and just never cleaned it. Our complaint was FIRE ants by the thousands. No one got bite. Dirty room.