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La Tene Vacation Packages

Only reason I'm not giving it the full 5/5 stars is because there was a heatwave and the room was like a sauna, on high! The room had a desktop fan but it didn't do much, got very little sleep. The room was very nice, layout and quality of beds and towels are top notch. The manager was great, friendly and very helpful so I do recommended it! :)

Lovely hotel in a central location, perfect for exploring the sights of Basel. Really good breakfast in a lovely garden setting. Very friendly and helpful staff. Would gladly stay again.

Room was way too small, AC was a portable unit that barely worked to keep the room at a reasonable temperature Won’t book it again, it was disappointing

Hotel and room clean and tidy. Staff very friendly and helpful. Perfectly placed a few yards from the SBB station with the gift of a free transport pass from the hotel making all city sites very accessible.

Spacious room with a long bathtub. We had a corner room with a balcony. The continental breakfast was a nice array. It was great being a 5 minute walk to the train station. We thought it would be noisy at night with the trams. But it was quiet after 10:30 and didn’t start until after 5:30. The bar in the lobby was nice and outdoor seating was a nice area.

Awesome place to stay, very close from the Villa and canals

The staff were friendly but unfortunately the impression I got from them is that the hotel ownership does not care to make things right when problems arise. We stayed in the 3 bedroom 2.5 bath apartment for 4 nights and on the 3rd night we noticed hot water was running out. No biggie since we were all able to shower except the last person. The 4th evening and night we had no hot water, and this persisted into the morning of our checkout. As per the staff, the ownership offered no compensation for the inconvenience of not being able to shower on our evening / morning and also not being able to do laundry. I had contacted the hotel staff about the hot water in the evening of our 4th night but there was no one available to help us out. I didn't get a response from them until around 9am the next morning which was too late as we were already preparing to check out. At $1500/night this was completely unacceptable but no recourse was provided. The rest of the stay was okay, but definitely not worth $1500/night. The rooms need repainting and the bathroom showers have tons of mold and mildew in the grout between tiles on the wall.