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Lacock Vacation Packages

It was a lovely hotel the staff were so very helpful snd it was duper central. The only problem we had was the noise on Saturday night, lots of sirens and partying. I guess that’s the price you pay for being the centre off it all..

Stayed overnight and it was in a quiet neighbourhood with shops close by. Clean and tidy place with lots of amenities

Upon arrival the room was relatively clean and straightened out nicely. Decorated to an OK standard. However, the room itself was absolutely sweltering and could've done with a fan or a portable air conditioning unit. I had to open both the windows wide to let some cool air in.....which unfortunately let the screaming and shouting from outside in too. But hey, I've booked something in the heart of student land so that's sort of on me as well! As far as cleanliness goes....look a little closer you'll see things aren't so great and definitely lacks attention to detail in that are. Not the worst but certainly not the best. It looks like shower gel, handwash and shampoo were provided once upon a time but now all that remain are empty containers. This is such a basic thing so either do it or don't. Kitchenette area was reasonably clean with utensils, plates bowls and a dishwasher provided. Overall, it was OK but could do better. It seems like somebody has lost interest in it!

Room was clean but on getting into bed I noticed that the extractor fan in the bathroom wouldn’t turn off and the noise was very loud throughout the night ,, so sleep was very disrupted!! . I reported this first thing in the morning and although they sent the maintenance guy to take a look ( twice ) and he confirmed there was a problem. I asked if I could switch rooms and about any chance of compensation for my sleepless night and the wasted 2-3 hours trying to sort out the issue out . They obliged with another room, however compensation was £10 which I thought was very poor considering the situation, the staff were not very understanding or helpful ,, so unfortunately my experience staying at this hotel wasn’t a good one 😔

This is an older hotel that appears not to have been renovated for many years, and the overall condition reflects its age. The breakfast could also be improved, with more variety and better quality. The hotel is not located in the city centre, so I was disappointed that guests are still charged separately for parking. In my opinion, parking should be included for hotel guests, particularly given the location. Overall, I did not feel the hotel offered good value for money, and considering the room rate, I would not consider it worth the price.