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Las Cumbres Vacation Packages

Durante mi estadía en el hotel tuve algunos inconvenientes con las condiciones de la habitación. El control remoto se encontraba en mal funcionamiento y no respondía correctamente. Además, el lavamanos del baño estaba desajustado en la parte de abajo, por lo que se salía el agua y se mojaba el área inferior. Considero que estos detalles deberían ser revisados y reparados para garantizar una mejor experiencia a los huéspedes.

Perfect location

The hotel room didn’t have an iron and ironing board. There was no coffee maker or kettle, these are essentials and expected as a minimum. The name of the hotel includes a casino but there is none on property. Apart from that all else went well.

Had issue with the maintenance of the property, there were several issues. Toilet leak, ants and mold on the wall in the living room. Overall the response from the property manager was slow to respond and not apologetic, we had to move to a hotel halfway through our stay. They lost our second room reservation we had made for a family member, but it turned out to be a blessing. It is a beautiful building, with amazing views and great decor, but this property needs to be better maintained in order to allow guests to enjoy their vacation.

Excelente