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Clean room

outstanding service and customer service!

SOOOOO loud. I could hear everything upstairs, outside, and next door. I literally heard the lady next door battling her hiccups. Worst sleep of our family’s life. When anyone in the complex uses the bathroom it’s so loud it sounds like a waterfall is in our room. Good location, but don’t do it. There was hair in the tub, in the beds - gross! AND the bathtub was clogged so it just puddled in the tub while you shower.

Excellent customer service!

Our family of five stayed in a two bedroom, three bathroom condo. It worked perfectly. The pool area is stunning, great views of the beach, very clean and well maintained. Staff was very friendly and helpful. The beach is right there to enjoy.

Amazing hotel almost like in White Lotus. We greatly enjoyed the lagoon. Hawaiian performances in the lobby throughout the day. Poipu beach has many turtles at sun set.

We had the absolute best stay at the Koa Kea. We loved how the resort is on the smaller side, and you can easily walk out of your room and to the pool, beach, or to some nearby businesses (little fish, puka dog, surf shop..). The staff was super friendly and accommodating as well. I also loved being greeted with real leis, chocolate for our honeymoon, and wine in the room when we arrived! The pool bar had some yummy food, and good drinks. The sunrise yoga was fantastic as well. We stayed here for our honeymoon and actually preferred it to the first half of our trip, when we stayed at Hotel 1 Hanalei. Again, we loved how small and intimate Koa Kea felt, and it had a calm, relaxing vibe with mostly adults staying at the property. We already can't wait to come back again for an anniversary in the future.

Only negative was no air conditioning. Fans helped some but sleeping was a bit warm. Otherwise great place.