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Smells like cigarettes in the room.

This was the perfect place for my group and our needs. Enough beds with options; a dark, quiet room in the basement, a shared room with a two full beds, the top floor king size suite, even a pull out sofa! All useful accommodations for a party of 5 or more. To top it off, the roof top hot tub with a city skyline view was incredible! It was a great location too, in walking distance to our venue in South Philly. Everything worked out perfectly, and I'm grateful that this option was available. Thank you!

We had a wonderful weekend getaway! We played golf and hiked Bushkill Falls. The view from the restaurant at the end of the day was beautiful.

Extremely clean, and a very convenient location. Excellent value for the money.

Absolutely one of the best!!! I can not say enough about how wonderful this place is.

Unfortunately, the experience fell short. My first issue occurred prior to my stay, the communication via text messages were left unanswered and left me feeling like concierge was not attentive. Check in was uncomplicated, I was greeted by the doorman who helped me out of my vehicle and took care of my luggage. In my room however the mini-fridge had leftover food and missing beverages, a major oversight in housekeeping which should not happen at a luxury hotel. I requested amenities at my arrival and those amenities were not present and it was never communicated with me that they would be delivered after my arrival. Speaking of amenities, one of the items I requested was the pretzel and love park chocolate and while the chocolate was good, the pretzel was hard and lacked any of the qualities that identify a Philly pretzel. I also requested turn down service and upon my first night no one came to do my turn down which was a disappointment, I did however get turn down service my other two nights. Another major disappointment was the non-existent car service. It was advertised that there was a Premium Jaguar service which could take guests within a 2-mile radius. However, during my stay I was told it was unavailable because the car was being serviced. It is baffling that a major luxury hotel relies on a single vehicle for this, especially when guests are paying a mandatory destination fee. Also, a doorman was not present 24/7 which came as a bit of a surprise.