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Lihue Vacation Packages

The staff was extremely welcoming, friendly, informative, and hospitable.

Terrible place. Avoid. Nothing like the photos advertised. When I saw the conditions of the room, I requested a refund and the manager wouldn’t budge for any sort of compensation. Worst experience ever.

Choose other resorts. The amenities for this resort are not worth the money. There is only one restaurant and its not open all the time. The beach is 1/2 mile walk. The beach is not just for this property but for many others. Staff is very friendly, but not much they can do about the issues.

Overpriced

Loved the property and the stay, except the drinks. The drinks were very poor quality. However, upon completion of our stay we discovered that our 7 night stay was ineligible for Grand Hyatt Rewards. We received a very limited number of points we spent. We spend thousands of dollars on a dream vacation and received virtually nothing through the reward program. Very disappointed with our World of Hyatt experience.

This is located in a private neighbourhood with private security etc, looked like rental properties or timeshares, well maintained and looks very nice but not quite the vibe we were looking for. Our room was clean, comfortable, and had a washer and dryer which was appreciated. No AC but many fans. Grocery store and restaurants located a short drive away at the entrance to the private neighbourhood for provisions.