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check in-i asked for a quiet room away from the elevator and check in girl told me sorry, and also noted that if i would like ice i needed to go up or down a floor. requested to be moved to such a floor with an ice machine. denied. had is a tiny hotel room in an old building. no coffee maker in room, no mini-fridge in room, and the TV signal was intermittently failing. no breakfast at all except tiny pastries for sale. and coffee in lobby if you make it by 11am. it was a cheaper alternative to what else was on hotels.com but i didn’t find this to be up to par. and i wont stay here again. is a request to not be in front of the elevator, have an ice machine on my floor, and a tv that works without the signal degrading every 10 minutes really too much to ask for $320/night? you can do better! so can i!

The staff were more ghan helpful even when checking in after midnight The room was very spacious and clean The breakfast selection catered for everyone with good quality food foe everyone Had a wonderful stay, could not find a fault Thank you for your hospitality during our stsy

Great

The building and hotel are gorgeous, the staff were so kind and friendly, the carbon suite was clean and had an exceptional view, and the in room dining was delicious. Amazing experience, def will be back.

Staff was very inviting and courteous. Room was clean. Valet was very very kind and prompt. I cannot say enough great things about the valet associates. They were very friendly.